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Got a question? We’re here.

Whether it’s about shipping, your order, or anything HeroNap-related—reach out and we’ll reply within 24–48 hours.

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Order fulfilled? No tracking?

Your order has been accepted and is either being processed or has already been shipped.

If a tracking number is not yet available, it will be added as soon as possible. In some cases, the shipping provider may not supply a tracking number, but rest assured—your item has still been shipped and will arrive. We will do everything we can to provide tracking if it becomes available, but your order is guaranteed to reach you 100%.

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Support Email

Email: heronapinfo@gmail.com

⏳ We typically respond within 1–2 business days.